Joyce Cox has more than 20 years' experience in the development of training materials about technical subjects for non-technical audiences, and is the author of dozens of books about Office and Windows technologies. She developed the Quick Course series of computer training books for Online Press. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California.
Joan Preppernau is the author of more than a dozen books about Windows and Office, including the popular Microsoft Windows XP Step by Step. Joan's wide-ranging experiences in various facets of the computer industry contribute to her enthusiasm for producing interesting, useful, and understandable training materials.