Help with my product
Microsoft Store support
If you can’t find the answers you need in this help section you can contact the Microsoft Store support team in the following ways:
By email: MSStore.UK@msdirectservices.com
The Microsoft Support team will not be able to help you with the following:
- Product activation
- Product validation
- Technical questions and support for your software or hardware
- Xbox support questions
For questions on these topics you need to contact Microsoft Technical support or Xbox support.
Microsoft Technical support
If you have a technical question about Microsoft software or hardware you need to contact the Microsoft Technical support team in one of the following ways:
Via the support website: http://support.microsoft.com
By phone: 0044 870 60 10 100 (Call charges will apply. Please contact your service provider for details.)
Note that this telephone number is offered by Microsoft and is not operated by arvato.
Xbox support
If you have question about Xbox, the games or the services associated with Xbox, please contact the Xbox support team in one of the following ways:
Via the support website: http://www.xbox.com/en-GB/support/
By phone: 0044 800 587 1102