Contact Us
Microsoft Store support
By email: MSStore.UK@msdirectservices.com
The Microsoft Store team will not be able to help you with the following:
- Product activation
- Product validation
- Technical questions and support for your software or hardware
- Xbox support questions
By Post:
Microsoft Store EMEA
c/o arvato services
P.O. 13 03
48003 Münster
Germany
For all queries around technical support or Xbox related-products, we ask you to contact below phone numbers or visit below websites.
Microsoft Technical support
If you have a technical question about Microsoft software or hardware you need to contact the Microsoft Technical support team in one of the following ways:
Via the support website: http://www.support.microsoft.com
By phone: 0044 844 800 2400
(Calls provided by BT to the 0844 number above will be charged at 5 pence per minute. A Call Set-Up Fee of up to 6 pence per call applies to calls from Residential lines. Mobile and other providers’ costs may vary. See http://www.bt.com/pricing for details.)
Note that this telephone number is offered by Microsoft and is not operated by arvato.
Xbox support
If you have question about Xbox, the games or the services associated with Xbox, please contact the Xbox support team in one of the following ways:
Via the support website: http://www.xbox.com/en-GB/support/
By phone: 0044 800 587 1102