Additional information
Language of your Software
All products on this site are in English unless specified otherwise.
Selecting 32-bit or 64-bit
To check if you are currently running a 32-bit or 64-bit operating system simply right-click on “My Computer” and select “Properties” in the menu displayed. The currently installed system will be displayed under “System”.
Important: The 64-bit editions of Windows require a system with a 64-bit processor and 64-bit system drivers. Before installing, please confirm that your system, applications, and devices are compatible with the 64-bit edition of Windows.
Note: Your back-up disc must match your current system type. 32-bit versions are only valid for 32-bit systems and 64-bit versions only for 64-bit systems.
Product Activation
Product activation ensures that each Windows product is installed only on a specific number of computers (usually one) as prescribed in the end user licence agreement (EULA). Activation is completely anonymous; no personal information is transferred. Product activation is required in order to be able to use the product.
You have a 30-day test period to activate your Windows product. If the test period expires and you have not activated the product, all program features up to the product activation feature are deactivated.
Your computer will automatically attempt to connect to the Internet. If your computer is not connected to the Internet, you will be prompted to activate your product by phone
Disposal of waste electrical and electronic equipment (WEEE)
General information
The EU Directive on WEEE places an obligation on the producers of electronic and electrical equipment to take-back 'end-of-life' or waste products free of charge in an effort to reduce the amount of waste going to the landfills. Member States had to transpose the WEEE Directive into national law to 13 August 2004. The WEEE Directive will allow consumers to dispose of electronic and electrical equipment for recycling free of charge. Waste management costs will be integrated in the product price at the time of purchase.
Distributors like arvato distribution GmbH which sell products to private customers are responsible for ensuring that electrical and electronic equipment (EEE) can be returned and have to facilitate the take-back of household WEEE from EU consumers. Therefore arvato has decided to fulfil its obligations in this area by joining a pan-European take-back scheme managed by the European Recycling Platform (ERP).
Product categories
The following product categories that can be purchased on the Microsoft Store are covered by the directive:
- IT and telecommunications equipment (e.g. hardware equipment for personal computing)
- Toys, leisure and sports equipment (e.g. X-Box gaming console)
Take-Back options
Please consider that electronic devices that you do not want any longer may be useful to others. Therefore bear in mind to donate it to specialised associations that will look for appropriate reuse.
End customers in private households can leave their electrical and electronic equipment at local recycling centres. Special bins are placed there where you can leave your EEE in safety.
In order to assure ecological disposal please consider that products marked with the symbol below are not to be put to your domestic waste but to local collection points (local recycling centres).
Our responsibilities
arvato distribution GmbH meet its obligations by joining the pan-Europe tack-back scheme of the European Recycling Platform (ERP). Thus arvato is financing the free-of-charge take-back at your local disposal point. In accordance with the regional implementation of the EU directive arvato is signed up on several national registers.
UK:
ERP UK has registered arvato distribution GmbH as a WEEE producer with the Environment Agency. The registration number is WEE/JD1520WZ.
France:
arvato distribution GmbH is registered on the French national register operated by the Agence de l´Environnment et de la Maîtrise de l´Energie.
Germany:
arvato distribution GmbH is registered at Stiftung Elektro-Altgeräte Register.